Everything You’ve Been Curious About,
One Sip at a Time.
Explore the story behind A Bong Cha, discover our teas, learn the art of brewing and find answers about orders, delivery, gifting and our Tea Circle.
Tea is a journey.
Let’s begin at the garden.
We believe knowing the story behind your tea makes every cup more meaningful. Here you’ll find the answers to the questions we hear most often from our tea lovers.
Our Story
The roots behind A Bong Cha.
What is A Bong Cha?
A Bong Cha is a premium Darjeeling tea brand inspired by the heritage of North Bengal and the timeless culture of tea. We curate authentic Darjeeling teas and bring carefully selected leaves to tea lovers across India.
What makes A Bong Cha different from other tea brands?
Unlike mass-market teas, we focus on authentic Darjeeling loose-leaf teas selected for their quality, freshness and character. Every tea is carefully curated to offer a refined and memorable tea experience.
Why is your brand called “A Bong Cha”?
“A Bong Cha” celebrates Bengal’s deep connection with tea. It reflects our roots, our love for Darjeeling and our belief that tea is not just a drink — it is a culture, a conversation and a way of life.
The Teas
Three expressions of Darjeeling, three different stories.
Moonlight
Light, floral and delicately refreshing.
Wonder
A premium expression of spring freshness.
Tippy Clonal
Rich, smooth and beautifully expressive.
Are your teas 100% authentic Darjeeling teas?
Yes. Our teas are carefully sourced from Darjeeling and selected for their quality and authenticity.
Are your teas flavoured?
No. We believe the true beauty of premium Darjeeling tea lies in its natural aroma and flavour. Our teas contain no artificial flavours or added colours.
Which tea is best for beginners?
We recommend Tippy Clonal for those new to premium Darjeeling teas. It offers a rich, approachable flavour profile while introducing the unique character of Darjeeling tea.
Which tea is your most premium offering?
Wonder First Flush is our most exclusive offering, celebrated for its refined aroma, elegant flavour and carefully selected harvest.
What is the difference between First Flush and Second Flush?
First Flush teas are harvested during the first spring harvest and are known for their fresh, floral and delicate character.
Second Flush teas are harvested later in the season and are richer and fuller-bodied, often exhibiting the classic muscatel notes for which Darjeeling is renowned.
Do your teas contain any additives or preservatives?
No. Our teas are pure loose-leaf Darjeeling teas with no added colours, flavours or preservatives.
The Brewing Ritual
Small details. A better cup.
How should I brew A Bong Cha tea?
For the best experience:
- Tea: 2–3 grams
- Water: 85–90°C
- Brewing Time: 3–4 minutes
- Re-infusions: Up to 3 times, depending on the tea
Each product page includes detailed brewing instructions specific to the tea.
Can I add milk or sugar?
Our teas are crafted to be enjoyed without milk, allowing you to appreciate their natural complexity and aroma. However, you are welcome to prepare them according to your personal preference.
Orders & Shipping
From the hills to your doorstep.
Do you offer free shipping?
Yes. We offer FREE shipping across India on all orders.
How long will delivery take?
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities: 3–7 business days
- Remote Locations: 5–9 business days
Delivery timelines may vary depending on the destination and courier service.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and/or SMS to monitor your delivery.
Returns & Refunds
Our approach to product integrity.
Can I return tea after opening the package?
As tea is a food product, we cannot accept returns once a package has been opened.
However, if you receive the wrong item, a damaged package, or a product affected during transit, please contact us within 48 hours and we will be happy to assist.
Storage
Protect the character of every leaf.
How should I store my tea?
Store your tea in:
- A cool, dry place
- An airtight container
- Away from direct sunlight
- Away from strong odours
Proper storage helps preserve the freshness and aroma of your tea.
Gift Collection
Something special is brewing.
Do you offer gift hampers?
Our premium gift collection is currently Brewing Soon.
Join our Tea Circle to be the first to know when our curated gifting experiences launch.
Tea Circle
A community built around the love of tea.
What is the A Bong Cha Tea Circle?
The Tea Circle is our community of tea lovers.
- Early access to new collections
- Brewing guides
- Exclusive offers
- Birthday surprises
- Tea stories and updates
Membership is free.
Payments
Simple and secure.
Which payment methods do you accept?
We accept:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Popular digital wallets
All payments are processed securely.
Contact & Support
We’re always happy to talk tea.
How can I contact A Bong Cha?
You can reach us through:
Or simply use the Contact Us form on our website.
Trust & Transparency
Because knowing the story matters.
Why are premium Darjeeling teas more expensive than regular tea?
Premium Darjeeling tea is grown in limited quantities at high elevations and is often hand-plucked with great care. Each harvest reflects the unique climate, season and craftsmanship of the region, making it one of the world’s most celebrated teas.
Why are your teas sold as loose leaves instead of tea bags?
Loose-leaf tea allows the leaves to unfurl during brewing, releasing their full aroma, flavour and complexity. It offers a richer and more authentic tea experience than typical tea bags.
Do you source directly from tea gardens?
We work with trusted sourcing partners and tea professionals to carefully select authentic Darjeeling teas that meet our quality standards.
Why should I choose A Bong Cha?
Because every cup is thoughtfully curated — from the gardens of Darjeeling to your home.
Our focus is not just on selling tea, but on sharing the elegance, heritage and craftsmanship behind every leaf.
Why does A Bong Cha say “Elegance in Every Sip”?
Because we believe a great cup of tea is more than a beverage. It is a moment of calm, a conversation with loved ones and an appreciation of the craftsmanship behind every leaf.
“Elegance in Every Sip” reflects our promise to bring authentic Darjeeling tea and meaningful experiences together in every cup.
Still Have Questions?
Some stories are better shared over a cup of tea. If you couldn’t find your answer, reach out to us — we’d love to hear from you.
Ask এ Bong চা